News

EXPERIENCE COUNTS IN CUSTOMER SUPPORT

09 March 2009

Digita’s long-serving customer services team to take centre stage at annual conference.

Digita’s customer services team are expected to attract a lot of attention at the company’s 7th annual conference later this month.

The team will be making some special awards to outstanding customers and will be meeting many practitioners with whom they regularly deal for the first time.

Led by Peter Greenslade, the Customer Services team boast an unprecedented track record in this core part of software supply.

He said:

"Digita invests a great deal in Research & Development and success in this area is facilitated by the relationships my team builds with our customers and the positive feedback we generate and pass on.

"Nothing can replace experience and continuity in creating these enduring relationships, and in Digita’s case, this can be demonstrated by some remarkable facts.

"70% of the team are qualified accountants with an accumulated service record of over 40 years in practice. Between them they have over 30 man years of embedded experience in software customer support.

"It’s not hard to understand that when customers call with a query, they expect to speak with someone who knows the product and understands the issues and that’s just what they get at Digita."

The Digita Annual Conference takes place at the Forrest of Arden Hotel, near Coventry, on March 26/27 2009. Further information is available by contacting Karen Gardner on 01395 270 311, kareng@digita.com or by visiting http://www.digita.com/conference2009.


Back to 2009 press releases
Digita Software
THE NEXT STEP

Find out more about the products within the professional suite: