Case Study - Mazuma

Cardiff based practice, Mazuma, offers a full range of accounting, bookkeeping and tax services to a wide range of predominantly small businesses and SMEs.

However, their services come with a difference. Each month Mazuma’s trademark purple envelopes are sent in by their clients, containing sales invoices, receipts, bank statements, returns, and a whole range of other accounts related paperwork.

Mazuma then prepares monthly management accounts for their clients so that each can monitor how their business is doing month-by-month, instead of year-by-year.

Mazuma launched their Mazuma Associates franchise on 1st October 2008 to a tremendous response. The business is growing and there are now four offices across the UK.

The software:

Mazuma became Digita customers in April 2008 acquiring an integrated suite of products including Digita Personal, Business and Corporate Tax including Deferred Tax as well as Digita Contact Manager. The practice is looking to add Digita Company Secretarial to the suite in 2009.

Director Lucy Cohen was formerly an accountant with Cardiff City Council where she was involved in the implementation of SAP across the council.

She said:
"Because of my previous experience working with financial IT systems, I knew what we required our software to do. We browsed the industry press and eventually found Digita’s website where I was attracted by the modular structure of the software and its integration capability.

The fact that the software is modular and price banded makes it ideal for a small practice and because it is scaleable, it enables us to grow without having to consider alternatives in the future.

The functionality is superb and exactly suits the way we work. Our client interface is intense with regular communication as fundamental to our service. So time-saving and speed of response is essential and this is where Digita’s products excel.

Digita’s integrated products with in-built notes history means that information request is immediate. We never have to look for client information or specific data. It can be called up by any of us at any time providing a seamless service to our clients.

The screens also look good and the reports are very user friendly for our type of client, many of whom will not have much experience of analyzing accounts. We can generate client letters and reports at will with all the right information, client friendly tax computation reports also make life much easier for us.

We have also been very impressed with the technical support and level of communications with Digita.

We want to grow the business and I can see Digita playing a very important role in our ambitions, it is one of our recommended software to our franchisees and has been well received by staff."

Digita Software