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The Power of Partnership with Thomson Reuters

written by Editor, 7 July 2015

Guest Blog by Candice Hardman, Digita Inside Sales Representative
Partnership

The tax and accounting industry is dynamic and ever-changing. Today, more than ever, choosing the right provider for your Tax and Accounting software needs is pivotal to running a successful practice.


It’s no secret that there are many players in the game, so why Thomson Reuters? A key aspect of our company is our customers and alongside them our ethical values are at the heart of every decision made. Our customers rely on us in terms of providing innovative power, security, technology efficiencies and on-going support. The partnerships we build are at the top of our agenda and are seen as one of the procurement elements that can still make a significant difference in our customers’ business operations. They trust us to make sense of a complex marketplace, helping them with the decisions that matter most.

Thomson Reuters’ customer centric values ensure that our clients receive world class service and support. Here are the fundamental reasons firms choose to partner with us for the long-term:

The Digita User Conferences

Our series of regional events give our clients the opportunity to gain maximum benefits from Digita tax and accounting software, understand the latest issues facing the accountancy industry and discover strategies for practice growth. Practices come together to share experiences and engage with one and other on similar issues. These events represent an opportunity to gain insightful information from our industry experts taking the stage to deliver top tips on how to improve practice efficiency.

“The interaction with the Digita team and the product sessions were a high point of the event.”
Tim Birkett, Birkett Ferguson Associates Ltd

“Excellent outside speakers and a good opportunity to speak directly to the Digita staff – I was very impressed with the event as a whole.”
Zoe Redmill, Westlake Clark

Partnership

Support

The support team here at Digita is second to none; with 80% of our members having worked in practice we understand the day to day pressures and issues you experience. We provide practical assistance to ensure that you feel at ease with using our Digita solutions. The support portal gives you around the clock help with any software problems.

“The software is easy to use and the support lines have been good when we have needed help. There is no waiting for 20 minutes as with our previous supplier”.John Darnbrough, Partner, Darnbrough & Co

We understand that every practice is unique; therefore, Digita offers support with a comprehensive range of training courses to cater for all levels of software expertise and experience. Training material is provided that covers the main aspects of functionality within each product, it is easy to understand and something you can keep for future reference.

Our support and training is tailored to meet your practice needs whether it is basic or advanced support you require.

“The support and training has been excellent but, with Digita’s excellent track record in this regard, this didn’t come as a surprise”.
David Campbell Partner at Deans Accountants

Innovation

Thomson Reuters provide tools which enable our clients to grow profitably whilst dealing with some of the challenges the profession is currently facing.

Many practices are moving away from compliance work and shifting towards advisory services, our software allows clients to take some of the manual effort out of the traditional compliance role, enabling them to provide additional value added services.

Over the next couple of years with the advent of digital tax accounts the landscape of practice will change significantly, we are working to enable our clients to combat these challenges whilst still growing a profitable practice.

By collaborating with our colleagues across the globe, we are working to develop the next generation of the Digita Professional Suite, taking a fresh approach to design the solutions of the future.

“The team has taken to the software and we rely on Digita to keep us up-to-date. We partner together in the truest sense of the word. Our relationship makes all the changes worthwhile.”
Karen Holloway, Practice Director, Milsted Langdon

The Digita Professional Suite is the smart choice for any practice looking for a long-term partnership with a secure, ethical, innovative and reliable provider. So why wait? Contact us today to set up a no obligation demonstration with one of our experts.

 


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