Tax blog for accountants

News and views from our experts.


Making Money from KPI’s

written by Digita Support, 13 June 2016

By Julie Sandford, Customer Support.

I had a lovely couple of days covering the Digita Practice Management Surgery desk at Synergy 2016. It was great to put faces to the names of people that I typically only speak to on the phone when answering technical queries.
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Why All Businesses Should Invest in Customer Service

written by Editor, 12 September 2014

Blog by Peter Greenslade, Director of Client Services
Customer Service
Customer focus is now seen as one of the most crucial factors for success for any business in any market. The main aim of customer service is to meet or indeed exceed the customer’s expectations and you should aim to ensure that all areas of your business add to the overall customer experience.

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