Blog by Peter Greenslade, Director of Client Services
Customer focus is now seen as one of the most crucial factors for success for any business in any market. The main aim of customer service is to meet or indeed exceed the customer’s expectations and you should aim to ensure that all areas of your business add to the overall customer experience.
This page can be viewed at https://www.digita.com/pro/blog/index.php/tag/customer-satisfaction/
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