Tax blog for accountants

News and views from our experts.


Why All Businesses Should Invest in Customer Service

written by Editor, 12 September 2014

Blog by Peter Greenslade, Director of Client Services
Customer Service
Customer focus is now seen as one of the most crucial factors for success for any business in any market. The main aim of customer service is to meet or indeed exceed the customer’s expectations and you should aim to ensure that all areas of your business add to the overall customer experience.

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5 Steps to an Effective Document Management System and Workflow Solution

written by Editor, 12 September 2014

Blog by Dave Pearson, Digita Senior Development Manager – Practice & Workflow

Introduction
It’s vital to get the right fit of Document Management System for your practice’s needs and opportunities – but how do you determine what that fit is when no two practices are the same and there’s such a wide array of differing functionality available? more »


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