Digita User Area product support, updates and advice
It has come to our attention that final ‘Accepted’ / ‘Rejected’ responses from Companies House are not being received for some forms that have recently been filed electronically, although the forms have been accepted and placed on the public record.
This does not affect your ability to successfully e-file forms and you should continue to check for final responses as usual. It is still possible that you will receive responses correctly for new forms even if you have some forms that remain overdue for a response.
In most cases Companies House give a final response within 24 hours, sometimes as little as a couple of hours, however it can take several days before the response is given. If you do not receive a response within five days then it is likely that the form is affected by the above issue and the final response is not being received.
Note that the Sentinel feature will continue to advise you when forms have been placed on the public record of monitored companies, regardless of whether the final electronic filing response has been received.
We are actively investigating the matter with Companies House and will provide an update as soon as possible.